Contacting Clinical Staff
All AACS therapists have confidential voicemail that is reached by calling 734.996.9111 and then entering the therapist's 3 digit number. If you need the extension of a specific therapist, please call the main number - a directory is available as one of the initial prompts.
Call (734)996-9111 ext 0 and follow the prompts; you will be connected to the Medical Receptionist and/or voicemail as needed.
If you are currently a client of AACS (or an EAP program employee/ family member) and you have an emergency or urgent matter between 8 and 5 on a weekday, please call us at (734) 996-9111 and press 0 to speak with the office staff. If it is after hours, a weekend, or a holiday, please contact the AACS answering service at (734) 337-2116.
General Contact Information
Call us at (734) 996-9111 ext 0 between 8 and 5 during weekdays.
Our headquarters are located at:
5331 Plymouth Rd
Ann Arbor Michigan
Contact the front desk (ext 0) for website questions.
Contact Karen Bowersox with employment inquiries or questions about accreditation or continuing education
Contact Laura Senk (ext 115) for billing questions
Feedback, Compliments or Complaints?
If appropriate, we encourage compliments and complaints be provided directly to the persons involved. If not appropriate, the person's supervisor may be contacted. Alternatively, the form below may be used (note: this form is a downloadable one, not an online form). If you are an AACS client and have a complaint, please review our complaint procedure in our Consumer Handbook (in the FORMS section of this website; see the top bar of this page)